Klark's blog

Articles about Customer Support, AI, data and the life of a start-up made in Bordeaux...

James

Co-founder and Co-CEO
- 5 MIN READING 

Omnichannel: definition, benefits, and implementation

Discover omnichannel: definition, difference from multichannel, advantages, and practical guide to offering a consistent customer experience across all channels.
- 5 MIN READING 

How to automate customer support without sacrificing experience

Discover how to automate your customer support without losing service quality. This guide shows you what to automate and what to leave to the human touch, the key steps to success, and the pitfalls to avoid.
- 5 MIN READING 

Three months of turbulence and triumph: a startup studio deep dive

My name is James, and what follows is a detailed chronicle of three transformative months I spent with Yoann, diving headfirst into the chaotic yet exhilarating world of startups. This period redefined not just our careers but our very approach to entrepreneurship.
- 5 MIN READING 

Our first fund-raising campaign: from vision to execution

9 months after our creation, we are proud and grateful to announce the successful completion of Klark's first fundraising campaign!