Customer management is a strategic lever for building loyalty and developing your portfolio. Discover the pillars, tools, and best practices for optimizing it.
Conversational agents: chatbots, voicebots, generative AI... Discover how these technologies are transforming customer service and how to deploy them effectively.
Othman, a customer service agent at Octopia, explains how Klark centralizes all its tools in Zendesk: automatic translation of entire conversations, tailored responses, and considerable time savings.
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