At Klark, we move fast. And we move well. In recent months, several key events have confirmed that our vision resonates, our technology is convincing, and our impact is tangible.
Industry awards, institutional recognition, strategic certification... Here, we share with you the highlights of our recent career. Not to pat ourselves on the back, but because each milestone reinforces our mission: to put the human touch back at the heart of customer relations, thanks to generative AI that's simple, quick to deploy, and designed with teams in mind.
At the Tech for Retail trade show, Klark was awarded the Online Experience Trophy for the most innovative customer experience solutions.
This award highlights a key point in our approach: offering AI that integrates naturally into agents' tools and practices, without friction. A solution that simplifies, streamlines, and concretely improves the daily lives of support teams. Because the best technology is the one you adopt without even realizing it.
A few months later, Klark was awarded the Prix Coup de Cœur du Jury at One to One Monaco, the leading event in the e-commerce sector.
This award highlights what we've been all about from the start: helping brands reconnect with their customers. An ambition served by a technology that is both powerful and accessible, and that responds to real needs in the field. For the jury, it was this operational, user-oriented vision that made the difference.
At the same time, Klark obtained SOC 2 certification. This is an important milestone, validating the robustness of our practices in terms of data security, confidentiality and availability.
In a context where companies handle sensitive data on a daily basis, this certification reinforces our customers' confidence. It also confirms our determination never to compromise on the most demanding standards.
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This month, Klark was listed in the Hub France IA's 2025 mapping, among more than 600 startups and innovative suppliers in the sector.
National recognition for our work on generative AI applied to customer relations:
Being referenced by a body like the Hub France IA sends out a strong signal: that our vision is both relevant, concrete and of public utility.
These awards are not the end of the road. They reflect what we build every day with our customers: technology that is useful, human and truly operational.
At Klark, we don't try to follow trends. Our aim is to create lasting value, for brands and customer-facing teams alike.
And if you'd like to see what our AI can do in the field, we'd be delighted to discuss it with you.
Klark is a generative AI platform that helps customer service agents respond faster, more accurately, without changing their tools or habits. Deployable in minutes, Klark is already used by over 50 brands and 2,000 agents.
