Boost your agents' efficiency by 45%
Klark drafts, automates and resolves customer questions right in your chat, with quality checks and every reply grounded in your knowledge base.
Already used by the support teams of 150+ brands.
Copilot gives your agents superpowers
Klark Copilot gives your agents high-quality replies, ready to send.
A ready-to-send reply in every ticket
Klark combines the customer message, your knowledge base and third-party context (history, order tracking...) to generate a complete reply suggestion, then runs quality checks on it before showing it in your agent's reply field.
Shorter first response and handling times
Consistent, on-brand replies
Your agents stay in control: nothing is sent without review
Translate, rephrase and polish in one click
Agents adapt the draft without leaving the ticket: language, tone, length and their own signature.
Translate
Speak your customers' language without leaving your helpdesk.
Improve
Fix the spelling and grammar of your reply in a single click.
Modify
"Make it shorter," "be more empathetic," "add a discount"... Give our AI an instruction to adjust the suggestion.
Summarize
Get a summary of the conversation so you always start from the right context.
Automate up to 80% of your customer requests
Klark lightens your agents' workload by automating repetitive requests and auto-categorizing your tickets.
Let Klark handle repetitive requests. Only replies that pass the quality check, aren't sensitive and need no human action are sent automatically.
Focus on what matters: your customer relationships
Resolve questions before they reach your inbox
Give your customers personalized 24/7 chat support, on your website or in your app.
A chatbot that resolves your customers' requests, around the clock.
Klarkbot answers on its own, based on your knowledge base.
Smart escalation.
Need a handoff to a human? Klarkbot collects the information the agent will need and passes on the full conversation.
Track your team's performance
Monitor, analyze and optimize your support with simple dashboards and our conversational AI.
Explore your data
Track volumes, success rate, CSAT and agent performance in intuitive, visual dashboards built around your data. Or get answers from your data by simply chatting with Ask Klark.
Klark integrates with the tools your team already uses
Let your teams focus on what really matters
See how Klark can resolve your customers' requests, right inside your current support stack.
