A team making AI genuinely useful for customer care teams
Klark was founded in 2023 on a simple belief: generative AI can remove the repetitive friction from customer support without taking the human out of the relationship.
Already used by the support teams of 150+ brands.
Our vision
Reinventing the way businesses interact with their customers
Generative AI offers an exceptional opportunity to transform customer service. Customer service tools can be redesigned so care teams can fully focus on what matters most: taking care of their customers.
Four simple principles to build fast, build right and build with customers
A culture short on words and demanding in practice: feedback, real-world focus, ambition and customer obsession.
Client first
Without our customers, Klark is nothing. We look first for real impact on support teams and their end customers.
Sharing is Caring
Feedback is part of everything we do: share fast, learn together and keep information flowing.
Reality matters
We prefer the field to assumptions. Decisions come from real usage, conversations and customer constraints.
Dreaming big
We build with ambition, without losing the precision needed to ship a product you can rely on every day.
The people behind
the product loop
James
CEO & Co-founder
Nicolas
C3PO & Co-founder
Yoann
CTO & Co-founder
Antoinette
Data
Hugo
Sales
Charlotte
Customer Success Manager
Nicolas
Backend
Arnaud
Backend
Louis
Backend
Sarah
Product Designer
Just
Sales Development Representative
At Klark, everything is still to be built
CS, Sales, Tech, AI… we're always keen to meet new talent.