Klark's blog

Articles about Customer Support, AI, data and the life of a start-up made in Bordeaux...
Photo de James Rebours, cofondateur et CEO de Klark

James

Co-founder and CEO
LinkedIn
Klark or Eesel AI: What Are the Differences in 2026?
- 5 MIN READING 

Klark or Eesel AI: What Are the Differences in 2026?

Klark or eesel AI for your customer service? We compare their positioning, integrations, how they work, pricing, and target markets to help you choose.
What is the best AI software for e-commerce customer service?
- 5 MIN READING 

What is the best AI software for e-commerce customer service?

Which AI software should you choose for an e-commerce site's customer service? We compare 8 solutions in 2026: AI built into helpdesks and standalone AI layers, pricing, and use cases.
- 5 MIN READING 

Which AI Works with Zendesk? The 2026 Comparison

Are you using Zendesk and looking for the right AI solution? We compare Zendesk's native AI with six third-party solutions, looking at integration, pricing models, co-pilot features, automation capabilities, and who they're best suited for.
Which AI Works with Gorgias? The 2026 Comparison
- 5 MIN READING 

Which AI Works with Gorgias? The 2026 Comparison

Are you on Gorgias and looking for the right AI? A comparison of the native agent and 5 alternatives, up-to-date public pricing, and a method for deciding which one to use for your own tickets.
How Izipizi Transformed Its Customer Service with Klark
- 5 MIN READING 

How Izipizi Transformed Its Customer Service with Klark

Izipizi used Klark to enhance its already high-performing support system without compromising on quality. In 12 months, the team streamlined its workflows, improved multilingual support, and increased its CSAT score by 1.5 points.
Contact Center: The Complete Guide for 2026
- 5 MIN READING 

Contact Center: The Complete Guide for 2026

What is a modern contact center? Discover how it works, its essential KPIs, the role of AI, and the keys to optimizing it.