Klark's blog

Izipizi used Klark to enhance its already high-performing support system without compromising on quality. In 12 months, the team streamlined its workflows, improved multilingual support, and increased its CSAT score by 1.5 points.

Othman, a customer service agent at Octopia, explains how Klark centralizes all its tools in Zendesk: automatic translation of entire conversations, tailored responses, and considerable time savings.

Clémentine, customer relations manager at Octopia, explains how Klark helps her on a daily basis: instant responses, automatic translation integrated into Zendesk, and time savings on every ticket.

Caroline, Customer Service Manager at Octopia, explains how Klark has saved 1 minute per ticket and improved the quality of support across several international marketplaces.

Octopia shares its experience with Klark: AI integrated in 2 minutes, adopted within 24 hours, improving agent productivity and response quality, without complicating processes.