Klark's blog

Articles about Customer Support, AI, data and the life of a start-up made in Bordeaux...

Customer Testimonials

- 5 MIN READING 

(Video) Othman and Klark: "Time is our most precious resource."

Othman, a customer service agent at Octopia, explains how Klark centralizes all its tools in Zendesk: automatic translation of entire conversations, tailored responses, and considerable time savings.
Chief of Staff
- 5 MIN READING 

(Video) Octopia and Klark: "A few seconds saved per ticket makes a real difference."

Clémentine, customer relations manager at Octopia, explains how Klark helps her on a daily basis: instant responses, automatic translation integrated into Zendesk, and time savings on every ticket.
Chief of Staff
- 5 MIN READING 

(Video) Octopia and Klark: 1 minute saved per ticket for customer service

Caroline, Customer Service Manager at Octopia, explains how Klark has saved 1 minute per ticket and improved the quality of support across several international marketplaces.
Co-founder and Co-CEO
- 5 MIN READING 

Increasing efficiency without sacrificing experience: Octopia's successful bet with Klark

Octopia shares its experience with Klark: AI integrated in 2 minutes, adopted within 24 hours, improving agent productivity and response quality, without complicating processes.
Marketing Manager