Use Cases · Copilote

An AI Co-Pilot for Your Support Agents

The AI makes a suggestion; your agents approve it

Klark suggests ready-to-send responses to your advisors, summarizes conversations, and finds information in your knowledge base—all without them having to leave their tool.

A 50% increase in productivity for your agents
Klark Overview
Why Klark

Your support teams, enhanced by AI

Real-time suggestions

Pre-written responses, suggested as soon as the ticket is opened.

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Snapshot Context

Summary of conversations and automatic search in the knowledge base.

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Skill Development

New agents become operational more quickly thanks to AI support.

Features

What the Co-Pilot Brings to Your Agents

  • Contextualized Suggested Answers
  • Automatic summaries of tickets and conversations
  • Instant Search in the Knowledge Base
  • Rephrasing and adjusting the tone
  • Multilingual Machine Translation
Klark Features

How It Works

  1. Connect your help desk with a single click via OAuth.
  2. Klark automatically builds your knowledge base.
  3. Your agents receive suggestions directly in their tool.
  4. They approve and send—you measure the results.
FAQ

Frequently Asked Questions

Does Copilot work on my helpdesk?

Yes. Klark integrates natively with Zendesk, Gorgias, Intercom, Salesforce, Front, Freshdesk, and more. Your agents don't have to switch tools.

Is the quality of the responses still being monitored?

Absolutely: the AI makes suggestions, and the agent approves them. Your brand's tone and quality remain under human control.

Ready to expand your team?

Join the e-commerce brands that respond faster to their customers with Klark.

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