Salesforce integration

Salesforce Cloud Service, powered by AI

+50% productivity

Klark integrates with Salesforce Service Cloud to generate ready-to-send responses, summarize cases, and boost your agents' productivity—without switching tools.

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Already adopted by e-commerce brands that use Salesforce
Klark Overview
Why Klark

Your support teams, enhanced by AI

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Instant Answers

Klark drafts context-specific responses directly in Salesforce, ready to send with a single click.

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Augmented Agents

Your advisors remain in control: AI makes suggestions, and they approve them. Brand quality and tone are maintained.

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+50% productivity

Reduce processing time per case and focus your teams on high-value requests.

Features

An integration designed for Salesforce

  • Generating AI Responses Directly in Service Cloud
  • Automatic summaries of cases and conversations
  • Knowledge base generated from your history
  • Multilingual Machine Translation
  • Sentiment Analysis and Case Prioritization
Klark Features

How Klark Integrates with Salesforce

  1. Connect to Salesforce with a single click via OAuth—no coding required.
  2. Klark analyzes your articles and history to build your knowledge base.
  3. Your agents receive suggested responses that are ready to send, right in Service Cloud.
  4. Measure the benefits —response time, CSAT, and productivity—in real time.
FAQ

Frequently Asked Questions

Does Klark work directly within Salesforce?

Yes. Klark integrates with Salesforce Service Cloud: your agents don't have to switch tools. Response suggestions appear directly in the interface.

How long does it take to deploy Klark on Salesforce?

Deployment usually takes less than a day. The connection to Salesforce is made via OAuth, and Klark automatically builds your knowledge base from your existing content.

Ready to automate your Salesforce support?

Join the e-commerce brands that respond faster to their customers with Klark.

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