Use Cases ยท Productivity

Reduce your support response time

Save up to 50% of your time

Klark generates ready-to-send responses and summarizes tickets so your agents can respond faster without compromising quality.

Up to 50% time saved per ticket
Klark Overview
Why Klark

Your support teams, enhanced by AI

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Instant Answers

Suggested responses that are ready to send as soon as the ticket is opened.

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Less research

Klark finds the information in your knowledge base instead of your agents.

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CSAT on the rise

Faster and more consistent responses improve customer satisfaction.

Features

How Klark Speeds Up Your Responses

  • Generated, context-specific answers with just one click
  • Instant Summary of Long Ticket Threads
  • Automatic Search in the Knowledge Base
  • Sample responses learned from your top agents
  • Multilingual Machine Translation
Klark Features

How It Works

  1. Connect your help desk with a single click via OAuth.
  2. Klark learns from your history and your knowledge base.
  3. Your agents receive ready-to-send responses immediately.
  4. Measure the reduction in processing time in real time.
FAQ

Frequently Asked Questions

By how much does Klark reduce response time?

Our customers report time savings of up to 50% per ticket. The results depend on your volume and your knowledge base.

Should we switch to a different tool?

No: Klark integrates with your existing help desk. Your agents keep their current work environment.

Ready to respond twice as fast?

Join the e-commerce brands that respond faster to their customers with Klark.

Book a demo