Klark's blog

Discover how generative AI (GenAI) is transforming customer service: methods, real-life examples, best practices, and how to deploy it successfully to boost productivity, cut costs and improve customer satisfaction.

Find out how to integrate AI agents as employees: proven methods, real-life examples from leading companies (Klarna, Octopus Energy), and best practices for augmenting your teams with AI in 2025.

Discover how artificial intelligence is transforming customer relations: proven methods, concrete examples of successful companies, and best practices for successfully deploying AI in your customer service department.

AI is entering a new phase: that of agents capable of acting on their own... Find out what this means for support teams, and Klark's vision of it.

An MIT study reveals the "GenAI Divide": 80% of companies are testing generative AI, but only 5% are getting any real ROI from it. Find out how Klark helps support teams bridge this gap.

Agentic RAG transforms customer service through generative AI and automation. This technology enables AI agents to provide accurate, contextualized responses, improving efficiency and customer satisfaction.