Not all AI solutions for customer service are created equal. Here are the key criteria for choosing a tool that’s effective in production, with integration, safeguards, and operational impact.
Klark is now available on eDesk. With this simple integration, you can access Copilot, Translate, Instant Summary, auto-categorization, Chatbot, and Insights directly from the ticket view.
Othman, a customer service agent at Octopia, explains how Klark centralizes all its tools in Zendesk: automatic translation of entire conversations, tailored responses, and considerable time savings.
Clémentine, customer relations manager at Octopia, explains how Klark helps her on a daily basis: instant responses, automatic translation integrated into Zendesk, and time savings on every ticket.
Do your customers speak German, Spanish, Italian... and your team only French? Discover how to handle all your multilingual tickets without losing time or quality.
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