Klark's blog

Find out how to integrate AI agents as employees: proven methods, real-life examples from leading companies (Klarna, Octopus Energy), and best practices for augmenting your teams with AI in 2025.

Discover how artificial intelligence is transforming customer relations: proven methods, concrete examples of successful companies, and best practices for successfully deploying AI in your customer service department.

AI is entering a new phase: that of agents capable of acting on their own... Find out what this means for support teams, and Klark's vision of it.

An MIT study reveals the "GenAI Divide": 80% of companies are testing generative AI, but only 5% are getting any real ROI from it. Find out how Klark helps support teams bridge this gap.

Agentic RAG transforms customer service through generative AI and automation. This technology enables AI agents to provide accurate, contextualized responses, improving efficiency and customer satisfaction.

The Regulation for Artificial Intelligence (RIA or AI Act) was published in the Official Journal of the European Union on Thursday, July 12, 2024. Announced in April 2021 by the European Commission, the aim of this regulation is to strengthen the security and fundamental rights of users while fostering innovation and trust in AI.