Klark's blog

Discover how to improve your call center's performance: essential KPIs, 7 optimization levers, essential tools, benchmarks and best practices to boost efficiency, quality and team well-being.

Discover the ultimate guide to automating your customer service in 2025. From strategy to tools and pitfalls to avoid: everything you need to know to increase your efficiency x10 while retaining that human touch that makes all the difference.

Octopia shares its experience with Klark: AI integrated in 2 minutes, adopted within 24 hours, improving agent productivity and response quality, without complicating processes.

Discover how to automate your customer support without losing service quality. This guide shows you what to automate and what to leave to the human touch, the key steps to success, and the pitfalls to avoid.

AI has always played a key role in customer service. As a flow-driven business par excellence, customer service is akin to logistics: how do you manage these flows quickly, with quality and at the lowest possible cost?

‍Whether you're looking to save time, increase productivity or secure a return on investment, Klark is the answer. Adopt Klark today and join the ranks of companies already leveraging the power of AI to transform their customer support. You have nothing to lose, but everything to gain.