Intercom Fin, Zendesk AI, HubSpot Breeze... Native AI promises to automate support, but often locks teams into a single ecosystem.
This article breaks down the limitations of "closed" AI and shows why a CRM-agnostic, co-pilot approach is more effective, flexible, and cost-effective for customer service.
My name is James, and what follows is a detailed chronicle of three transformative months I spent with Yoann, diving headfirst into the chaotic yet exhilarating world of startups. This period redefined not just our careers but our very approach to entrepreneurship.
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