Intercom Fin, Zendesk AI, HubSpot Breeze... Native AI promises to automate support, but often locks teams into a single ecosystem.
This article breaks down the limitations of "closed" AI and shows why a CRM-agnostic, co-pilot approach is more effective, flexible, and cost-effective for customer service.
Klark rewarded: 4 distinctions that confirm our vision.
Between trophies, SOC 2 certification and recognition by the Hub France IA, a look back at the milestones of the last few months that illustrate our commitment to AI that's useful, human and ready for the field.
Agentic RAG transforms customer service through generative AI and automation. This technology enables AI agents to provide accurate, contextualized responses, improving efficiency and customer satisfaction.
AI has always played a key role in customer service. As a flow-driven business par excellence, customer service is akin to logistics: how do you manage these flows quickly, with quality and at the lowest possible cost?
Whether you're looking to save time, increase productivity or secure a return on investment, Klark is the answer. Adopt Klark today and join the ranks of companies already leveraging the power of AI to transform their customer support. You have nothing to lose, but everything to gain.
The Regulation for Artificial Intelligence (RIA or AI Act) was published in the Official Journal of the European Union on Thursday, July 12, 2024. Announced in April 2021 by the European Commission, the aim of this regulation is to strengthen the security and fundamental rights of users while fostering innovation and trust in AI.
The business world is buzzing with excitement over the potential of AI, particularly the emergence of “AI Agents” and “AI Copilots”. These terms are not as interchangeable as one might think.
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