Traditional quality monitoring analyzes 2% of calls. With generative AI, increase coverage to 100%, detect issues in real time, and free up your quality managers. Complete guide.
Othman, a customer service agent at Octopia, explains how Klark centralizes all its tools in Zendesk: automatic translation of entire conversations, tailored responses, and considerable time savings.
Clémentine, customer relations manager at Octopia, explains how Klark helps her on a daily basis: instant responses, automatic translation integrated into Zendesk, and time savings on every ticket.
Caroline, Customer Service Manager at Octopia, explains how Klark has saved 1 minute per ticket and improved the quality of support across several international marketplaces.
Do your customers speak German, Spanish, Italian... and your team only French? Discover how to handle all your multilingual tickets without losing time or quality.
Are your CSAT response rates plateauing at 15%? Discover Net Emotion Score (NES), which automatically analyzes 100% of your customer messages using AI. Comprehensive measurement, actionable insights, zero burden on your customers.
By selecting "Accept", you authorize Klark and our partners to use cookies and to share your data for all these purposes. We and our partners use cookies and similar tools to measure the audience of our site and evaluate the performance of our advertising. With the exception of cookies that are essential for navigation on our site, we only use these cookies with your consent.
.jpg)
.jpg)
.png)
