Connecter une IA à Zendesk prend quelques minutes, la mettre en service deux à six semaines, motif par motif. Accès à prévoir, IA native ou tierce, déclencheurs, calendrier et pièges vus sur le terrain.
Clémentine, customer relations manager at Octopia, explains how Klark helps her on a daily basis: instant responses, automatic translation integrated into Zendesk, and time savings on every ticket.
Caroline, Customer Service Manager at Octopia, explains how Klark has saved 1 minute per ticket and improved the quality of support across several international marketplaces.
Do your customers speak German, Spanish, Italian... and your team only French? Discover how to handle all your multilingual tickets without losing time or quality.
Are your CSAT response rates plateauing at 15%? Discover Net Emotion Score (NES), which automatically analyzes 100% of your customer messages using AI. Comprehensive measurement, actionable insights, zero burden on your customers.
Klark launches Refine and Modify: transform your drafts into polished responses and adjust the tone with a single click. Discover these new features that save you even more time.
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